He isolated the cause of a mysterious problem and found a simple solution.
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I developed a water leak under my house. I contacted Mark with Comfort Experts, and he was able to check and repair my plumbing issues! I highly recommend Mark and his team for all of your plumbing needs!
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Mike was on time, thorough, and efficient. He was courteous, respectful, knowledgeable, and answered all my questions. He reassured me that my unit was working properly and efficiently. Thank you!
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Mike was wry quick to locate and repair issue. He was also able to answer all the questions we had regarding our hearing system.
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Alonso was polite & very professional - detailed everything I needed to know! I am grateful he came today & help me set up to get my attic ladder fixed next! I appreciate the secret multiple services you have - as a homeowner these days , it’s hard to save money when you can! I appreciate it more they know!
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Daniel should be the type that every company needs working for them. I loved when I open the door and the first thing Daniel said Hi I’m Daniel from Comfort Experts with a huge smile.He came right on in and checked out our systems. Excellent service and very polite. Thank you Daniel😃😃 You will be hearing from us some.
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It was later in the afternoon when Mike arrived and rain was on the way. It felt to me that he had had a long day. It didn't make a lick of difference to him. Mike was kind and professional. Got right to work and did what he needed to do. He offered suggestions and services in a professional manner and was on his way. Comfort Experts should be happy and proud to have a man like Mike on their team.
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Mike was my technician and he was awesome! Very professional, answered all of my questions, and helped to fix the problem. Great customer service!
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Ryan Schmuhl arrived shortly after receiving the text message update. Part was installed fairly quickly. The thermostat was programed and given a walk through on how to operate. Ryan also went through trouble shooting steps to ensure the system was properly functioning. Ryan maintained a professional and courteous attitude. Will for sure be using Mike and Ryan for future HVAC services.
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Had a issue with my furnace not heating, contacted Comfort Experts. The next day they sent a HVAC Tech to inspect my system. Mike Robles right away identified the issue, provided clear and detailed explanation as to what the issue was. Mike checked my systems warranty and parts availability. A estimate was provided and when to expect the part to be installed. Mike was a pleasure to meet and has a professional and honest attitude. The cost service and repairs was reasonable and fair.
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He was very nice and very professional. He explained everything to the fullest and answered all of my questions. I was very impressed.
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Plumber arrived on a clogged toilet call but toilet is not the cause it starts in yard line. Plumber does not have necessary equipment to complete the job. Mark Watkins and Zachary Walker will need to return tonight 12/12/2025 customer wants fixed tonight and are aware that it will be late. Will run sewer machine in yard line to unclog then a camera to evaluate the cause of stoppage Mark and I returned found yard line broke in 3 or 4 spots with roots in yard line. Pipe going into house has a big rise. Need to call customer in the morning to check on financing.
For this job, I worked on an evaluation on this gas furnace system. As I arrived, system was trying to run but blower would not turn on. After doing many different tests with the board, thermostat, and blower motor, the result was that we had a bad variable speed winding. Customer was informed and explained what was going on. I gave the customer an option for replacement and this could lead to in the future, however customer rejected. Thank you for choosing Comfort Experts, have a great night!
On this job I found some discrepancies right off the bat. Inducer motor is worn out and makes a loud 🔊 when it kicks on. The condensor when it kicks on dims the lights and makes a bang when start up happens. The system is functional but needs work. She wants to talk to CA on Monday at 6:pm about system replacement.
12/6/25 Came out on a return visit to replace the zone board per the prior work order. After installing the board and running additional diagnostics, the board tested good. The issue was traced to a faulty sensor connected to the zone board, which was sending bad signals and causing the original problem. I explained this to the homeowner: we’ll refund the zone board, and bill only for the sensor and labor. Homeowner agreed. The replacement sensor is being ordered, and we’ll return ASAP to install and verify proper operation.
12/9/25 Customer never answered the front door, office tried calling multiple times and customer never answered. 12/11/25 UV bulb and thermostat repair
For this job, I worked on a evaluation on this gas furnace system. System was tested and everything was working in great condition, however the thermostat was not changing temperature. I tested the house temperature next to the thermostat with my syvrometer and showed the customer that her thermostat was showing a wrong temperature. I offered the customer to replace the thermostat however she mentioned her son will do it for her. Thank you for Choosing Comfort Experts, Have a great day!
Replaced a few batteries but the smoke detectors are quite old she would like them replaced if they still don't work
Completed a tune-ups on both system. indoor units found two dead UV lights bulb homeowner agreed to a place both . outdoor unit replaced a warranty capacitor and verified proper operation, will schedule a return visit to install the new UV light bulbs systems otherwise operating within normal specs
12/8/25 Located gas lake nes and irrigation lines dug up to expose located transitions in pipe from PVC to concrete lined out excavation crew will return Thursday all day and evening to do install of plumbing ! 12/9/25 Lined out excavation will return tomorrow all day to do install 12-10-25 got all the pipe cut out from under the bathroom Found where all bathrooms tied into main line Daniel will be back tomorrow to try to get job finished 12/11/25 Got to stopping point to keep customer bathroom available returning tomorrow to complete rec work ....will collect on first part Friday Sold second estimate for water SOFTNER that rec work will be done on Tues of next week
Today I covered up the line set with new insulation and chicken wire to protect them from critters. I have also installed 2 soft starts devices.
For this job we performed a supertune up. All cooling and heating components were working within normal limits. Very large amount of biological growth growing inside the supply plenum. Homeowner was wanting to consider a coil cleaning. I spoke to homeowner about oins in doing a duct cleaning for bio growth and doing some complementary cleaning if they commit to the duct cleaning. I reccomended either a UV bulb replacement or a UV replacement. Homeowner is considering different options with financing and may call back if they make a decision on any work. Thank you for choosing comfort experts, have a great day!
Completed a super tune up on the system the UV light has lost effectiveness recommended replacing the ball to maintain indoor air quality for the outdoor unit replace the surge protector and verified proper operation. System is running within normal specs after service Thank you for choosing comfort expert, have a great day!
12/11/25 Got to house and no answer tried calling but nothing's working and cannot get in touch with anybody at the house but there are cars in the driveway so knocked on door multiple times and tried getting someone's attention if someone was here but nothing
Completed a heating tune-up . Noted low attic insulation, that's build up in the plenum and around the blower fan and early signs of biological growth also that was a low capacitor on the fan blower Plus I recommend to rebuild the drain line. homeowner requested an indoor air quality specialist visit and insulation estimate. she asked that the office call her later this afternoon to schedule
